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OutreachProspecting, enrichment and sequences across email, LinkedIn, WhatsApp, SMS and calls. Every prospect is the same record your support and marketing teams see. EngageCampaigns, flows and chatbots on every channel, plus comment-to-DM and click-to-WhatsApp ads. All measured in revenue, not open rates. CRMContacts, companies, deals, orders, tickets and custom objects on one timeline, synced with Shopify and HubSpot. Attribution shows which message made the money. SupportA help desk across every channel, with routing by customer value, SLAs, quality review on every conversation, and an AI agent that knows the full timeline. AI agentsSales, support and customer-success agents work on the same timeline your team does: consent, orders, open tickets and deals. You set how much they do on their own.
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Unified inboxWhatsApp, Instagram, Messenger, TikTok, email, SMS, RCS, web chat and calls. An AI agent replies in seconds and hands off to a person with the full story. WhatsAppOfficial API access, a template builder with live Meta checks, catalog and UPI payment links, and quality protection so your number stays healthy. Signals and voice notesSignal watches find people the day they change jobs, hire, post or engage. LinkedIn voice notes turn your sequence copy into a natural note in each rep’s verified voice. IntegrationsOrders, payments, shipments and ad clicks become events on the customer’s timeline, and revenue you can attribute. SecurityData hosted in India, encryption everywhere, roles and audit logs, and AI that only sees what a person in that role could see.
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Teams
D2C and ecommerceCart recovery, COD confirmation, win-backs and launches on WhatsApp, Instagram and email, measured in revenue and inside Meta’s rules. B2B sales teamsFind accounts with signals, run sequences across email, LinkedIn and WhatsApp, then hand warm leads to sales and support with everything attached. AgenciesSeparate workspaces per brand, shared templates and reports, and revenue numbers your clients can see for themselves.
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AnswersQuick answers to common questions How-to guidesStep-by-step setups with examples Industry playbooksWhat works, by industry Channel guidesRules and tips for every channel AlternativesHonest looks at popular tools All 120 articles →
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How much does the WhatsApp Business API cost?Answers How to set up abandoned cart recoveryHow-to guides What is DLT registration for SMS in India?Answers How to run a LinkedIn outreach campaignHow-to guides Wati alternatives: what to look for, and 6 options worth a lookAlternatives
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Partner program35% recurring for founding partners IntegrationsShopify, Razorpay, HubSpot and more Security and privacyHow we protect customer data Book a demo30 minutes with our team
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OutreachEngageCRMSupportAI agentsUnified inboxWhatsAppSignals and voice notes
Features
Unified inboxAI agentsAI copilotCampaignsFlowsChatbotsWhatsApp template builderCatalog and paymentsAll features
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D2C & ecommerceBeauty & personal careFashion & apparelJewelleryElectronics & appliancesHome & furnitureGrocery & quick commerceRestaurants & cloud kitchensAll industries
Use cases
LinkedIn outreachCold email outreachMultichannel outreachOutbound salesLead generationAccount-based outreachAppointment settingRecruiting outreachAll use cases
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WhatsAppInstagramMessengerTikTokEmailSMSRCSWeb chatVoiceLinkedInTelegramLINE
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Features/API and webhooks
Platform · Feature

API and webhooks

REST API, webhooks and a custom events API to send anything onto the timeline.

Start free: no card needed Book a 30-min demo
Works onWeb chatWhatsAppSMS
app.hypermoat.io · API and webhooksLive
Inbox
Engage
Outreach
Support
CRM
Reports
API and webhooks
99.95%
API uptime
120ms
p50 latency
3
SDKs
POST /v1/events
order.delivered · 200
OK
POST /v1/messages
template · 202
OK
Webhook · message.read
1,204 today
OK
POST /v1/otp
p50 2.1s
OK
Product preview · example workspace
API uptime
99.95%
p50 latency
120ms
SDKs
3
plan and up
Starter
Included in Platform from the Starter plan
i
Results from live Hypermoat workspaces using api and webhooks. Yours will depend on your audience and offer.

Use cases it powers

Order and delivery updates
Operations
Shipped, out for delivery, delivered: sent on the channel each customer reads.
See the playbook→
Back-in-stock alerts
Revenue
Tell exactly the people who asked, in the order they asked, before stock runs out again.
See the playbook→
Returns and exchanges
Support
Photos, pickup slots and refunds handled in chat, with exchanges offered first.
See the playbook→
OTPs and alerts
Operations
Fast OTPs and alerts on WhatsApp with SMS fallback, sent within seconds.
See the playbook→

What you can do with API and webhooks

01
REST API
Contacts, messages, deals, events.
02
Webhooks
Real-time events out.
03
Custom events
Anything onto the timeline.
04
Send API
Messages on any channel.
05
SDKs
Node, Python and PHP.
06
Sandbox
Test without sending.

Channels

Web chatCatches buyers mid-checkoutWhatsApp98% read rateSMSWorks on every phone

Available on

See pricing →
✓StarterIncluded
✓GrowthIncluded
✓ProIncluded
Part of the Platform hub. Messages at cost on every plan.
Where it lands

On the customer’s timeline, and in your revenue number.

Links to
Everything API and webhooks does is linked to the contact and company record.
Rolls up to
Outcomes roll up to the revenue dashboard, by hub and channel.
POST /v1/events
API and webhooks · order.delivered · 200
POST /v1/messages
API and webhooks · template · 202
Webhook · message.read
API and webhooks · 1,204 today
POST /v1/otp
API and webhooks · p50 2.1s

Common questions

Starter and above, as part of the Platform hub.

More in Platform
RA
Reports and dashboards
Platform
Revenue, conversations, team and channel reports, in revenue and on one screen.
Explore the feature→
RS
Roles, SSO and audit log
Platform
Field-level permissions, SSO and an audit log of every change and AI action.
Explore the feature→
CA
Consent and compliance
Platform
Opt-ins per channel, DLT, NDNC, quiet hours and DPDP-ready deletion requests.
Explore the feature→

Your customers are already messaging you. Answer like a brand twice your size.

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