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OutreachProspecting, enrichment and sequences across email, LinkedIn, WhatsApp, SMS and calls. Every prospect is the same record your support and marketing teams see. EngageCampaigns, flows and chatbots on every channel, plus comment-to-DM and click-to-WhatsApp ads. All measured in revenue, not open rates. CRMContacts, companies, deals, orders, tickets and custom objects on one timeline, synced with Shopify and HubSpot. Attribution shows which message made the money. SupportA help desk across every channel, with routing by customer value, SLAs, quality review on every conversation, and an AI agent that knows the full timeline. AI agentsSales, support and customer-success agents work on the same timeline your team does: consent, orders, open tickets and deals. You set how much they do on their own.
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Platform
Unified inboxWhatsApp, Instagram, Messenger, TikTok, email, SMS, RCS, web chat and calls. An AI agent replies in seconds and hands off to a person with the full story. WhatsAppOfficial API access, a template builder with live Meta checks, catalog and UPI payment links, and quality protection so your number stays healthy. Signals and voice notesSignal watches find people the day they change jobs, hire, post or engage. LinkedIn voice notes turn your sequence copy into a natural note in each rep’s verified voice. IntegrationsOrders, payments, shipments and ad clicks become events on the customer’s timeline, and revenue you can attribute. SecurityData hosted in India, encryption everywhere, roles and audit logs, and AI that only sees what a person in that role could see.
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Teams
D2C and ecommerceCart recovery, COD confirmation, win-backs and launches on WhatsApp, Instagram and email, measured in revenue and inside Meta’s rules. B2B sales teamsFind accounts with signals, run sequences across email, LinkedIn and WhatsApp, then hand warm leads to sales and support with everything attached. AgenciesSeparate workspaces per brand, shared templates and reports, and revenue numbers your clients can see for themselves.
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Blog
AnswersQuick answers to common questions How-to guidesStep-by-step setups with examples Industry playbooksWhat works, by industry Channel guidesRules and tips for every channel AlternativesHonest looks at popular tools All 120 articles →
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How much does the WhatsApp Business API cost?Answers How to set up abandoned cart recoveryHow-to guides What is DLT registration for SMS in India?Answers How to run a LinkedIn outreach campaignHow-to guides Wati alternatives: what to look for, and 6 options worth a lookAlternatives
Company
Partner program35% recurring for founding partners IntegrationsShopify, Razorpay, HubSpot and more Security and privacyHow we protect customer data Book a demo30 minutes with our team
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Platform
OutreachEngageCRMSupportAI agentsUnified inboxWhatsAppSignals and voice notes
Features
Unified inboxAI agentsAI copilotCampaignsFlowsChatbotsWhatsApp template builderCatalog and paymentsAll features
Industries
D2C & ecommerceBeauty & personal careFashion & apparelJewelleryElectronics & appliancesHome & furnitureGrocery & quick commerceRestaurants & cloud kitchensAll industries
Use cases
LinkedIn outreachCold email outreachMultichannel outreachOutbound salesLead generationAccount-based outreachAppointment settingRecruiting outreachAll use cases
Channels
WhatsAppInstagramMessengerTikTokEmailSMSRCSWeb chatVoiceLinkedInTelegramLINE
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Features/Chatbots
Engage · Feature

Chatbots

No-code bots that answer when customers write in, with catalog, orders and payment links.

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Works onWhatsAppInstagramMessengerWeb chatTelegram
app.hypermoat.io · ChatbotsLive
Inbox
Engage
Outreach
Support
CRM
Reports
Chatbots
1,714
conversations
62%
contained
9
languages
Menu · Order status
1,120 uses today
Path
Menu · Returns
214 uses
Path
Keyword · PRICE
380 uses
Keyword
AI fallback
62% solved
AI
Product preview · example workspace
conversations this week
1,714
contained
62%
languages
9
plan and up
Starter
Included in Engage from the Starter plan
i
Results from live Hypermoat workspaces using chatbots. Yours will depend on your audience and offer.

Use cases it powers

Chat commerce
Revenue
Browse, ask, add to cart and pay by UPI without leaving the chat.
See the playbook→
Appointments and bookings
Operations
Pick a slot in chat, get reminders, reschedule in one tap.
See the playbook→
Lead qualification
Sales
Ask the right questions in seconds, score the lead and route hot ones to a person.
See the playbook→
Comment-to-DM
Marketing
Turn reel comments into private conversations, then into customers.
See the playbook→
Returns and exchanges
Support
Photos, pickup slots and refunds handled in chat, with exchanges offered first.
See the playbook→
Missed-call campaigns
Sales
A missed call becomes an instant WhatsApp conversation and a callback slot.
See the playbook→

What you can do with chatbots

01
No-code builder
Menus, questions and buttons.
02
AI fallback
Free text answered by the AI agent.
03
Catalog and orders
Look up products and order status.
04
Forms in chat
Collect details step by step.
05
Hand-off
To a person with the transcript.
06
Languages
Hindi, English, Hinglish and more.

Channels

WhatsApp98% read rateInstagram2x reply rate vs commentsMessengerAd-to-chat in one tapWeb chatCatches buyers mid-checkoutTelegramBig with communities

Available on

See pricing →
✓StarterIncluded
✓GrowthIncluded
✓ProIncluded
Part of the Engage hub. Messages at cost on every plan.
Where it lands

On the customer’s timeline, and in your revenue number.

Links to
Everything chatbots does is linked to the contact and company record.
Rolls up to
Outcomes roll up to the revenue dashboard, by hub and channel.
Menu · Order status
Chatbots · 1,120 uses today
Menu · Returns
Chatbots · 214 uses
Keyword · PRICE
Chatbots · 380 uses
AI fallback
Chatbots · 62% solved

Common questions

Starter and above, as part of the Engage hub.

More in Engage
C
Campaigns
Engage
Planned sends to a segment across channels, with exit rules, caps and revenue per step.
Explore the feature→
F
Flows
Engage
Journeys that start when something happens: a cart left, an order delivered, 60 days quiet.
Explore the feature→
WT
WhatsApp template builder
Engage
Write, check and submit templates with live Meta policy checks and regional languages.
Explore the feature→

Your customers are already messaging you. Answer like a brand twice your size.

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