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OutreachProspecting, enrichment and sequences across email, LinkedIn, WhatsApp, SMS and calls. Every prospect is the same record your support and marketing teams see. EngageCampaigns, flows and chatbots on every channel, plus comment-to-DM and click-to-WhatsApp ads. All measured in revenue, not open rates. CRMContacts, companies, deals, orders, tickets and custom objects on one timeline, synced with Shopify and HubSpot. Attribution shows which message made the money. SupportA help desk across every channel, with routing by customer value, SLAs, quality review on every conversation, and an AI agent that knows the full timeline. AI agentsSales, support and customer-success agents work on the same timeline your team does: consent, orders, open tickets and deals. You set how much they do on their own.
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Unified inboxWhatsApp, Instagram, Messenger, TikTok, email, SMS, RCS, web chat and calls. An AI agent replies in seconds and hands off to a person with the full story. WhatsAppOfficial API access, a template builder with live Meta checks, catalog and UPI payment links, and quality protection so your number stays healthy. Signals and voice notesSignal watches find people the day they change jobs, hire, post or engage. LinkedIn voice notes turn your sequence copy into a natural note in each rep’s verified voice. IntegrationsOrders, payments, shipments and ad clicks become events on the customer’s timeline, and revenue you can attribute. SecurityData hosted in India, encryption everywhere, roles and audit logs, and AI that only sees what a person in that role could see.
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D2C and ecommerceCart recovery, COD confirmation, win-backs and launches on WhatsApp, Instagram and email, measured in revenue and inside Meta’s rules. B2B sales teamsFind accounts with signals, run sequences across email, LinkedIn and WhatsApp, then hand warm leads to sales and support with everything attached. AgenciesSeparate workspaces per brand, shared templates and reports, and revenue numbers your clients can see for themselves.
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AnswersQuick answers to common questions How-to guidesStep-by-step setups with examples Industry playbooksWhat works, by industry Channel guidesRules and tips for every channel AlternativesHonest looks at popular tools All 120 articles →
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How much does the WhatsApp Business API cost?Answers How to set up abandoned cart recoveryHow-to guides What is DLT registration for SMS in India?Answers How to run a LinkedIn outreach campaignHow-to guides Wati alternatives: what to look for, and 6 options worth a lookAlternatives
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Partner program35% recurring for founding partners IntegrationsShopify, Razorpay, HubSpot and more Security and privacyHow we protect customer data Book a demo30 minutes with our team
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OutreachEngageCRMSupportAI agentsUnified inboxWhatsAppSignals and voice notes
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Unified inboxAI agentsAI copilotCampaignsFlowsChatbotsWhatsApp template builderCatalog and paymentsAll features
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D2C & ecommerceBeauty & personal careFashion & apparelJewelleryElectronics & appliancesHome & furnitureGrocery & quick commerceRestaurants & cloud kitchensAll industries
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LinkedIn outreachCold email outreachMultichannel outreachOutbound salesLead generationAccount-based outreachAppointment settingRecruiting outreachAll use cases
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Features/Roles, SSO and audit log
Platform · Feature

Roles, SSO and audit log

Field-level permissions, SSO and an audit log of every change and AI action.

Start free: no card needed Book a 30-min demo
Works onWeb chat
app.hypermoat.io · Roles, SSO and audit logLive
Inbox
Engage
Outreach
Support
CRM
Reports
Roles, SSO and audit log
1 yr
log retention
SAML
SSO
Field
level access
Priya exported 2,184 contacts
10:42 · approved
Export
AI sent payment link
Autopilot · refills
AI
Role changed · Ravi
Agent → Lead
Admin
SSO login · Okta
Aarav
Login
Product preview · example workspace
log retention
1 yr
SSO
SAML
level access
Field
plan and up
Growth
Included in Platform from the Growth plan
i
Results from live Hypermoat workspaces using roles, sso and audit log. Yours will depend on your audience and offer.

Use cases it powers

OTPs and alerts
Operations
Fast OTPs and alerts on WhatsApp with SMS fallback, sent within seconds.
See the playbook→

What you can do with roles, sso and audit log

01
Roles
Team, workspace and field level.
02
SSO
SAML with Google, Okta, Azure AD.
03
2FA
For everyone.
04
Audit log
Every change and export, 1 year.
05
AI actions logged
What the AI did and why.
06
IP allow-lists
On Pro.

Channels

Web chatCatches buyers mid-checkout

Available on

See pricing →
—StarterNot included
✓GrowthIncluded
✓ProIncluded
Part of the Platform hub. Messages at cost on every plan.
Where it lands

On the customer’s timeline, and in your revenue number.

Links to
Everything roles, sso and audit log does is linked to the contact and company record.
Rolls up to
Outcomes roll up to the revenue dashboard, by hub and channel.
Priya exported 2,184 contacts
Roles, SSO and audit log · 10:42 · approved
AI sent payment link
Roles, SSO and audit log · Autopilot · refills
Role changed · Ravi
Roles, SSO and audit log · Agent → Lead
SSO login · Okta
Roles, SSO and audit log · Aarav

Common questions

Growth and above, as part of the Platform hub.

More in Platform
RA
Reports and dashboards
Platform
Revenue, conversations, team and channel reports, in revenue and on one screen.
Explore the feature→
AA
API and webhooks
Platform
REST API, webhooks and a custom events API to send anything onto the timeline.
Explore the feature→
CA
Consent and compliance
Platform
Opt-ins per channel, DLT, NDNC, quiet hours and DPDP-ready deletion requests.
Explore the feature→

Your customers are already messaging you. Answer like a brand twice your size.

Start free: no card needed Book a 30-min demo