Hypermoat for Electronics & appliances
Pre-sales questions, installation slots and warranty follow-ups on one record.
Campaigns, flows, chatbots, an AI agent and a CRM that knows every order, on WhatsApp, Web chat, Voice and more. Built for how electronics & appliances teams sell and serve.
Voltra Home
Business account · replies in seconds
Will the 1.5 ton inverter AC work for a 180 sq ft room?
Yes, 1.5 ton suits 150–200 sq ft. Free installation is included. Pick a slot?
Pick a slot
Thursday morning
Install booked Thu 10–12 · technician Ravi
WhatsApp · preview
Voltra Home · this month
46%
AMC renewals
1 day
install scheduling
62%
chats solved by AI
AMC renewals
46%
install scheduling
1 day
chats solved by AI
62%
ready-made playbooks
6
Chat commerce, Order and delivery updates and more
i
Example results from Voltra Home, last 30 days on Hypermoat. Yours will depend on your audience and offer.
What gets in the way for electronics & appliances teams
01
Spec questions
Buyers compare for days and leave for a marketplace.
02
Installation chaos
Scheduling technicians by phone is slow.
03
Warranty goes quiet
Extended-warranty and AMC renewals are missed.
Use cases for electronics & appliances
Chat commerce
Revenue
Browse, ask, add to cart and pay by UPI without leaving the chat.
See the playbook→
Order and delivery updates
Operations
Shipped, out for delivery, delivered: sent on the channel each customer reads.
See the playbook→
Appointments and bookings
Operations
Pick a slot in chat, get reminders, reschedule in one tap.
See the playbook→
Renewals and upsell
Sales
Renew on time, offer the right upgrade and flag risk from support history.
See the playbook→
Support automation
Support
An AI agent answers order, return and product questions, and hands off with a summary.
See the playbook→
Feedback and NPS
Support
One-tap ratings that route unhappy customers to a person before they post a review.
See the playbook→
Playbook preview
Playbook preview: Chat commerce
A customer writes in. Click a step to see what the customer gets.
Voltra Home
Instagram · step 1 of 4
Ask · Question in DM
“Do you have this in 30ml?”
Instagram · preview
Live in a week
01
Connect Shopify and your WhatsApp number
Most teams do this in the first hour.
02
Import contacts and opt-ins
From CSV, your old tool or your CRM.
03
Switch on chat commerce and order and delivery updates
Start from our templates, tuned for electronics & appliances.
04
Watch the revenue per message
Credited once, per step and per channel.
The channels electronics & appliances customers answer
Features that power it
C
Chatbots
Engage
No-code bots that answer when customers write in, with catalog, orders and payment links.
Explore the feature→
CA
Catalog and payments
Engage
Products, carts and UPI payment links inside WhatsApp and web chat.
Explore the feature→
AA
AI agents
CRM & AI
Sales, support and success agents that read the full timeline and act at the autonomy you set.
Explore the feature→
UI
Unified inbox
Support
Every channel in one inbox, with the customer’s record beside every chat.
Explore the feature→
F
Flows
Engage
Journeys that start when something happens: a cart left, an order delivered, 60 days quiet.
Explore the feature→
WT
WhatsApp template builder
Engage
Write, check and submit templates with live Meta policy checks and regional languages.
Explore the feature→
Connects to the tools you already use
S
Shopify
Orders, carts, products
W
WooCommerce
Orders and customers
R
Razorpay
Payment links and UPI
S
Shiprocket
Shipment updates
M
Meta
Ads, WhatsApp, Instagram
GA
Google Ads
Clicks and conversions
Where it lands
On the customer’s timeline, and in your revenue number.
Links to
Every customer is one record: their chats on WhatsApp, Web chat, Voice, orders, bookings, tickets and consent.
Rolls up to
Revenue from chat commerce, order and delivery updates, appointments and bookings, in one number.
Question in DM
Chat commerce · Ask
Catalog in chat
Chat commerce · Answer
Cart and payment link
Chat commerce · Cart
Order in Shopify
Chat commerce · Paid
Customer story
Installation slots used to take four calls. Now customers pick one on WhatsApp and the technician gets the address and model automatically.
MP
Verified customer
Manoj Pillai
Head of Service, Voltra Home
Common questions
Yes. Teams like Voltra Home use it for chat commerce, order and delivery updates, appointments and bookings, with templates made for electronics & appliances.
Similar industries
D2C & ecommerce
Retail
Turn one-time buyers into regulars across WhatsApp, Instagram and email.
See how it works→
Beauty & personal care
Retail
Shade advice, refill reminders and launches that sell out on WhatsApp.
See how it works→
Fashion & apparel
Retail
Drops, size help and exchanges without an army of agents.
See how it works→
