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Hubs
OutreachProspecting, enrichment and sequences across email, LinkedIn, WhatsApp, SMS and calls. Every prospect is the same record your support and marketing teams see. EngageCampaigns, flows and chatbots on every channel, plus comment-to-DM and click-to-WhatsApp ads. All measured in revenue, not open rates. CRMContacts, companies, deals, orders, tickets and custom objects on one timeline, synced with Shopify and HubSpot. Attribution shows which message made the money. SupportA help desk across every channel, with routing by customer value, SLAs, quality review on every conversation, and an AI agent that knows the full timeline. AI agentsSales, support and customer-success agents work on the same timeline your team does: consent, orders, open tickets and deals. You set how much they do on their own.
Popular features
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Platform
Unified inboxWhatsApp, Instagram, Messenger, TikTok, email, SMS, RCS, web chat and calls. An AI agent replies in seconds and hands off to a person with the full story. WhatsAppOfficial API access, a template builder with live Meta checks, catalog and UPI payment links, and quality protection so your number stays healthy. Signals and voice notesSignal watches find people the day they change jobs, hire, post or engage. LinkedIn voice notes turn your sequence copy into a natural note in each rep’s verified voice. IntegrationsOrders, payments, shipments and ad clicks become events on the customer’s timeline, and revenue you can attribute. SecurityData hosted in India, encryption everywhere, roles and audit logs, and AI that only sees what a person in that role could see.
Industries
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Use cases
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Teams
D2C and ecommerceCart recovery, COD confirmation, win-backs and launches on WhatsApp, Instagram and email, measured in revenue and inside Meta’s rules. B2B sales teamsFind accounts with signals, run sequences across email, LinkedIn and WhatsApp, then hand warm leads to sales and support with everything attached. AgenciesSeparate workspaces per brand, shared templates and reports, and revenue numbers your clients can see for themselves.
Messaging and social
Owned channels
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Blog
AnswersQuick answers to common questions How-to guidesStep-by-step setups with examples Industry playbooksWhat works, by industry Channel guidesRules and tips for every channel AlternativesHonest looks at popular tools All 120 articles →
Popular reads
How much does the WhatsApp Business API cost?Answers How to set up abandoned cart recoveryHow-to guides What is DLT registration for SMS in India?Answers How to run a LinkedIn outreach campaignHow-to guides Wati alternatives: what to look for, and 6 options worth a lookAlternatives
Company
Partner program35% recurring for founding partners IntegrationsShopify, Razorpay, HubSpot and more Security and privacyHow we protect customer data Book a demo30 minutes with our team
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Resources
BlogPartner programBook a demo
Platform
OutreachEngageCRMSupportAI agentsUnified inboxWhatsAppSignals and voice notes
Features
Unified inboxAI agentsAI copilotCampaignsFlowsChatbotsWhatsApp template builderCatalog and paymentsAll features
Industries
D2C & ecommerceBeauty & personal careFashion & apparelJewelleryElectronics & appliancesHome & furnitureGrocery & quick commerceRestaurants & cloud kitchensAll industries
Use cases
LinkedIn outreachCold email outreachMultichannel outreachOutbound salesLead generationAccount-based outreachAppointment settingRecruiting outreachAll use cases
Channels
WhatsAppInstagramMessengerTikTokEmailSMSRCSWeb chatVoiceLinkedInTelegramLINE
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vs Wativs Klaviyovs ManyChatvs Zendeskvs Apollovs Salesforgevs Closelyvs PipedriveAll comparisons
Company
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Channels

13 channels. One inbox. One set of rules.

We automate what each platform allows and turn the rest into one-tap tasks.

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13 results

Messaging apps

4
WhatsApp
The channel India reads first. Broadcasts, flows, chatbots, catalog and UPI payment links from one verified number.
98% read rateMeta’s fee for your country, at cost
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Telegram
Bot conversations and broadcasts to people who joined your bot or channel.
Big with communitiesNo per-message fee
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LINE
Official account chats and broadcasts for customers in Japan, Thailand and Taiwan.
Essential in East AsiaCounts against your LINE plan
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WeChat
Service-account chats, template messages, menus and mini-program links for customers in China and abroad.
Essential for Chinese customersNo per-message fee
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Social

4
Instagram
DMs, story replies and comment-to-DM on posts and reels, in the same inbox as everything else.
2x reply rate vs commentsNo per-message fee
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Messenger
Page inbox, ads that open a chat and flows that pick up where the ad left off.
Ad-to-chat in one tapNo per-message fee
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TikTok
Business DMs in the inbox and TikTok ads measured in revenue.
Gen Z’s first touchNo per-message fee
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LinkedIn
Connection requests, messages and voice notes inside sequences, from each rep’s own account.
Where B2B buyers answerIncluded
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Owned

5
Email
Campaigns, flows and cold sequences with warm-up, mailbox rotation and inbox-placement checks.
Cheapest per sendIncluded, no per-send fee up to plan limits
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SMS
Order updates, OTPs and reminders with DLT-registered sender IDs you own.
Works on every phoneCarrier rate, at cost
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RCS
Rich cards, carousels and buttons in the default messages app on Android.
App-like, no app neededCarrier rate, at cost
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Web chat
A chat widget that already knows the visitor’s cart, orders and past chats.
Catches buyers mid-checkoutIncluded
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Voice
Inbound IVR, missed-call callbacks, a dialer and AI calls on Outreach Pro.
Highest-trust channelTelco rate per minute, at cost
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