Engage · Feature
Flows
Journeys that start when something happens: a cart left, an order delivered, 60 days quiet.
app.hypermoat.io · FlowsLive
Inbox
Engage
Outreach
Support
CRM
Reports
Flows
$7.3k
this month
9.2%
recovered
40+
templates
Trigger · cart left 30 min
6,480 entered
WhatsApp reminder
7.1% recovered
Email if not read
2.1% recovered
SMS last call
0.8% recovered
Product preview · example workspace
revenue this month
$7.3k
carts recovered
9.2%
ready templates
40+
plan and up
Starter
Included in Engage from the Starter plan
i
Results from live Hypermoat workspaces using flows. Yours will depend on your audience and offer.
Use cases it powers
Appointment setting
Outreach
Turn interested replies into booked meetings in minutes, with reminders that cut no-shows.
See the playbook→
Abandoned cart recovery
Revenue
Bring buyers back with a WhatsApp reminder, then email and SMS, stopping the moment they pay.
See the playbook→
COD confirmation
Revenue
Confirm every COD order before it ships, and offer a UPI discount to switch to prepaid.
See the playbook→
Order and delivery updates
Operations
Shipped, out for delivery, delivered: sent on the channel each customer reads.
See the playbook→
Win-back
Marketing
Give quiet customers a reason to come back, capped and timed so it never feels like spam.
See the playbook→
Back-in-stock alerts
Revenue
Tell exactly the people who asked, in the order they asked, before stock runs out again.
See the playbook→
Reviews and referrals
Marketing
Ask happy customers at the right moment, and reward the friends they bring.
See the playbook→
Loyalty and VIP programmes
Marketing
Points, tiers and VIP perks announced on WhatsApp, tracked on the record.
See the playbook→
Payment and EMI reminders
Revenue
Friendly reminders with a pay link, promise-to-pay options and escalation only when needed.
See the playbook→
Appointments and bookings
Operations
Pick a slot in chat, get reminders, reschedule in one tap.
See the playbook→
Lead nurture
Sales
Stay useful until they’re ready, then hand them to sales with everything attached.
See the playbook→
Webinars and events
Marketing
Registrations, reminders, passes and recordings on the channel people read.
See the playbook→
Feedback and NPS
Support
One-tap ratings that route unhappy customers to a person before they post a review.
See the playbook→
Customer onboarding
Support
Welcome, set up and activate new customers with timely help on WhatsApp and email.
See the playbook→
Renewals and upsell
Sales
Renew on time, offer the right upgrade and flag risk from support history.
See the playbook→
What you can do with flows
01
Visual builder
Triggers, waits, branches and goals.
02
Event triggers
Shopify, payments, custom events.
03
Channel fallback
WhatsApp, then email, then SMS.
04
Goals and exits
Stop the moment they convert.
05
Templates
40+ ready-made flows.
06
Step analytics
Revenue per step and branch.
Channels
Available on
See pricing →✓StarterIncluded
✓GrowthIncluded
✓ProIncluded
Part of the Engage hub. Messages at cost on every plan.
Where it lands
On the customer’s timeline, and in your revenue number.
Links to
Everything flows does is linked to the contact and company record.
Rolls up to
Outcomes roll up to the revenue dashboard, by hub and channel.
Trigger · cart left 30 min
Flows · 6,480 entered
WhatsApp reminder
Flows · 7.1% recovered
Email if not read
Flows · 2.1% recovered
SMS last call
Flows · 0.8% recovered
Common questions
Starter and above, as part of the Engage hub.
More in Engage
C
Campaigns
Engage
Planned sends to a segment across channels, with exit rules, caps and revenue per step.
Explore the feature→
C
Chatbots
Engage
No-code bots that answer when customers write in, with catalog, orders and payment links.
Explore the feature→
WT
WhatsApp template builder
Engage
Write, check and submit templates with live Meta policy checks and regional languages.
Explore the feature→