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Features/Predicted send time
Engage · Feature

Predicted send time

Each person gets the message when they usually read, inside quiet hours.

Start free: no card needed Book a 30-min demo
Works onWhatsAppEmailSMS
app.hypermoat.io · Predicted send timeLive
Inbox
Engage
Outreach
Support
CRM
Reports
Predicted send time
+18%
read rate
+11%
revenue per send
9–9
quiet hours
Kavya · usually reads 8:40pm
Scheduled 8:35pm
Predicted
Rahul · 7:10am
Scheduled 7:05am
Predicted
New contact
Default 7pm
Fallback
Meera · 1:15pm
Scheduled 1:10pm
Predicted
Product preview · example workspace
read rate
+18%
revenue per send
+11%
quiet hours
9–9
plan and up
Growth
Included in Engage from the Growth plan
i
Results from live Hypermoat workspaces using predicted send time. Yours will depend on your audience and offer.

Use cases it powers

Abandoned cart recovery
Revenue
Bring buyers back with a WhatsApp reminder, then email and SMS, stopping the moment they pay.
See the playbook→
Win-back
Marketing
Give quiet customers a reason to come back, capped and timed so it never feels like spam.
See the playbook→
Lead nurture
Sales
Stay useful until they’re ready, then hand them to sales with everything attached.
See the playbook→
Webinars and events
Marketing
Registrations, reminders, passes and recordings on the channel people read.
See the playbook→

What you can do with predicted send time

01
Per-person timing
Learns from each person’s reads.
02
Quiet hours
Never outside your allowed window.
03
Channel-aware
Different times per channel.
04
Fallback time
For new contacts with no history.
05
Lift report
Compare against a fixed time.
06
One toggle
On for any campaign or flow.

Channels

WhatsApp98% read rateEmailCheapest per sendSMSWorks on every phone

Available on

See pricing →
—StarterNot included
✓GrowthIncluded
✓ProIncluded
Part of the Engage hub. Messages at cost on every plan.
Where it lands

On the customer’s timeline, and in your revenue number.

Links to
Everything predicted send time does is linked to the contact and company record.
Rolls up to
Outcomes roll up to the revenue dashboard, by hub and channel.
Kavya · usually reads 8:40pm
Predicted send time · Scheduled 8:35pm
Rahul · 7:10am
Predicted send time · Scheduled 7:05am
New contact
Predicted send time · Default 7pm
Meera · 1:15pm
Predicted send time · Scheduled 1:10pm

Common questions

Growth and above, as part of the Engage hub.

More in Engage
C
Campaigns
Engage
Planned sends to a segment across channels, with exit rules, caps and revenue per step.
Explore the feature→
F
Flows
Engage
Journeys that start when something happens: a cart left, an order delivered, 60 days quiet.
Explore the feature→
C
Chatbots
Engage
No-code bots that answer when customers write in, with catalog, orders and payment links.
Explore the feature→

Your customers are already messaging you. Answer like a brand twice your size.

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