Engage · Feature
Segments
Live segments from orders, events, consent and conversations, shared by every hub.
app.hypermoat.io · SegmentsLive
Inbox
Engage
Outreach
Support
CRM
Reports
Segments
38
segments
Real time
updates
4
ad syncs
Champions
2+ orders, 90 days · 4,120
At risk
No order in 60 days · 2,184
VIP Gold
Spend > $241 · 612
COD buyers
8,940
Product preview · example workspace
live segments
38
updates
Real time
ad syncs
4
plan and up
Starter
Included in Engage from the Starter plan
i
Results from live Hypermoat workspaces using segments. Yours will depend on your audience and offer.
Use cases it powers
Lead generation
Outreach
Build verified lead lists, enrich emails and phones, and send qualified leads straight into sequences or your CRM.
See the playbook→
Win-back
Marketing
Give quiet customers a reason to come back, capped and timed so it never feels like spam.
See the playbook→
Product launches and drops
Marketing
Early access for past buyers, then everyone, measured per step and per channel.
See the playbook→
Back-in-stock alerts
Revenue
Tell exactly the people who asked, in the order they asked, before stock runs out again.
See the playbook→
Reviews and referrals
Marketing
Ask happy customers at the right moment, and reward the friends they bring.
See the playbook→
Loyalty and VIP programmes
Marketing
Points, tiers and VIP perks announced on WhatsApp, tracked on the record.
See the playbook→
Lead nurture
Sales
Stay useful until they’re ready, then hand them to sales with everything attached.
See the playbook→
Webinars and events
Marketing
Registrations, reminders, passes and recordings on the channel people read.
See the playbook→
Customer onboarding
Support
Welcome, set up and activate new customers with timely help on WhatsApp and email.
See the playbook→
What you can do with segments
01
Any data
Orders, events, fields, chats.
02
Live updates
People join and leave automatically.
03
RFM presets
Champions, at risk, lapsed.
04
Consent-aware
Only reachable people per channel.
05
AI builder
Describe it in plain words.
06
Ad sync
Push to Meta and Google.
Channels
Available on
See pricing →✓StarterIncluded
✓GrowthIncluded
✓ProIncluded
Part of the Engage hub. Messages at cost on every plan.
Where it lands
On the customer’s timeline, and in your revenue number.
Links to
Everything segments does is linked to the contact and company record.
Rolls up to
Outcomes roll up to the revenue dashboard, by hub and channel.
Champions
Segments · 2+ orders, 90 days · 4,120
At risk
Segments · No order in 60 days · 2,184
VIP Gold
Segments · Spend > $241 · 612
COD buyers
Segments · 8,940
Common questions
Starter and above, as part of the Engage hub.
More in Engage
C
Campaigns
Engage
Planned sends to a segment across channels, with exit rules, caps and revenue per step.
Explore the feature→
F
Flows
Engage
Journeys that start when something happens: a cart left, an order delivered, 60 days quiet.
Explore the feature→
C
Chatbots
Engage
No-code bots that answer when customers write in, with catalog, orders and payment links.
Explore the feature→