Hypermoat vs Salesforce
Salesforce is great at enterprise CRM platform. Hypermoat runs the whole customer.
If you want CRM that talks and commerce-aware, here is an honest side-by-side, and a plan to switch in 48 hours.
CategoryCRM
S
moves in48 hours
What moves with you
✓Contacts✓Opt-ins✓Templates✓Flows and bots✓Conversation history
CRM that talks
Commerce-aware
Or keep yours
typical migration
48 hrs
Contacts, companies, deals and pipelines imported
migration fee
$0
Our team maps your fields and stages
free overlap
3 months
No Hypermoat bill until your Salesforce contract ends
channels included
13
Email, WhatsApp, calls, LinkedIn and more
i
Migration figures from recent switches. Your timeline depends on how many pipelines and custom fields you move.
✦
CRM that talks
Every channel writes to the record and can reply.
✦
Commerce-aware
Orders and carts on the timeline.
✦
Or keep yours
Two-way sync with HubSpot and Zoho.
Side by side
CapabilitySSalesforceHypermoat
HypermoatContacts, companies, dealsYes✓Yes
WhatsApp and Instagram inboxAdd-on✓Yes
Campaigns and flowsSeparate cloud✓Yes
AI agents on the timelineAdd-on✓Yes
Orders and ecommerce eventsCommerce Cloud✓Yes, real time
Custom objectsYes✓All paid plans
Messages at costContract✓Yes
Based on Salesforce’s public website and docs, checked September 2026. If something has changed, tell us and we’ll fix it.
Same moment, better outcome: Salesforce vs Hypermoat
Three everyday moments for CRM teams, and what happens next with each tool.
01
A lead messages you on WhatsApp
↑ No manual logging
With Salesforce
Someone logs it in the CRM by hand, if they remember.
With Hypermoat
The chat creates or matches the contact and appears on the timeline automatically.
02
You want to win back lapsed buyers
↑ Act on data instantly
With Salesforce
Export a list to a separate marketing tool.
With Hypermoat
Build the segment and send the campaign from the same record.
03
You report on pipeline
↑ Full revenue picture
With Salesforce
Deals only. Marketing and support live elsewhere.
With Hypermoat
Deals, orders, campaigns and tickets roll up to revenue in one place.
Where Hypermoat is better than Salesforce
Pulled from the side-by-side above: only the rows where Salesforce is missing something or charges extra.
✓WhatsApp and Instagram inbox
Hypermoat: Yes
Salesforce: Add-on
✓Campaigns and flows
Hypermoat: Yes
Salesforce: Separate cloud
✓AI agents on the timeline
Hypermoat: Yes
Salesforce: Add-on
✓Orders and ecommerce events
Hypermoat: Yes, real time
Salesforce: Commerce Cloud
✓Messages at cost
Hypermoat: Yes
Salesforce: Contract
In fairness
Where Salesforce is better
—Endlessly customisable.
—Enterprise standard.
—Massive partner network.
Switch in 48 hours
1We export your contacts, opt-ins and tags from Salesforce.
2We move your number and rebuild templates for approval.
3We rebuild your top flows, bots and sequences with you.
4You go live. Salesforce can stay on until you’re sure.
Switching offer: free migration, and you don’t pay for Hypermoat until your Salesforce contract ends (up to 3 months).
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Where it lands
On the customer’s timeline, and in your revenue number.
Links to
Everything we migrate from Salesforce lands on one contact record: history, tags, opt-ins and orders.
Rolls up to
From day one, revenue is credited per message and step.
Contacts and opt-ins imported from Salesforce
Migration · day 1
Templates rebuilt and approved
Migration · day 1
Top flows live
Migration · day 2
First revenue credited
Day 3
Customer story
We moved from Salesforce in two days. Nothing broke, and for the first time we could see which messages made money.
KM
Verified customer
Karan Mehta
VP Sales, Ledgerly
Common questions
Yes, for teams who want CRM that talks on one customer record.
Explore Hypermoat
UI
Unified inbox
Support
Every channel in one inbox, with the customer’s record beside every chat.
Explore the feature→
F
Flows
Engage
Journeys that start when something happens: a cart left, an order delivered, 60 days quiet.
Explore the feature→
AA
AI agents
CRM & AI
Sales, support and success agents that read the full timeline and act at the autonomy you set.
Explore the feature→